Last Updated: November 19, 2025
Our Commitment: Education is investment — in time, energy, and resources. We honor that investment by ensuring you find genuine value in your learning journey, or we return what you've entrusted to us.
At Vortshexox, we believe in confident enrollment. You should enter your educational journey with clarity, not anxiety. Our return policy reflects this philosophy — generous in spirit, clear in structure, fair to all parties.
Every course includes a 30-day exploration period from the date of enrollment. During this time, you may engage with course materials, attend live sessions, and assess whether the curriculum aligns with your creative aspirations and learning style.
If within these first 30 days you determine the course isn't the right fit — for any reason — we offer a full refund. No elaborate justifications required. Simply contact us at info@vortshexox.world expressing your wish to withdraw.
Requesting a refund should be as thoughtful as everything else we create. Here's how the process unfolds:
Contact us via email or phone within the 30-day window. Include your enrollment details and a brief note about your decision. We value feedback — even departures teach us how to serve better.
Within 2 business days, you'll receive confirmation that your request has been processed. Your course access will be gracefully concluded, allowing you time to export any personal notes or work-in-progress files.
Refunds are processed within 5-7 business days, returning funds to your original payment method. You'll receive an email confirmation once the transaction completes.
After 30 days, course enrollment becomes final. This boundary exists not to trap, but to honor the mutual commitment between student and institution. By this point, you've invested significant time in the curriculum, and we've allocated resources to your learning journey.
However, we understand that life unfolds in unexpected ways. If extraordinary circumstances arise after the 30-day period — medical emergencies, family crises, unavoidable life disruptions — contact us. While we cannot guarantee refunds beyond the window, we can discuss alternatives: course pauses, extended access, or transfers to future sessions.
Courses are designed as integrated learning experiences where each lesson builds upon the last. We do not offer prorated refunds based on partial completion. However, if you need to pause your learning journey, we offer:
If platform technical difficulties prevent your access to course materials, refund timelines may be extended while we resolve the issue. Your learning should never be compromised by our infrastructure. We prioritize fixing problems over enforcing rigid policies.
Certain course components, by their nature, cannot be returned once consumed:
These elements represent customized effort and resources dedicated specifically to your journey. They're factored into our overall refund considerations but may affect the final refund amount in cases of partial service delivery.
Rather than seeking a refund, you may prefer to transfer your enrollment to a different course within our catalog. We facilitate transfers at any time during your learning journey, applying your existing payment toward the new course (with any price difference reconciled accordingly).
This flexibility acknowledges that creative interests evolve — perhaps you enrolled in character modeling but discovered your true passion lies in architectural visualization. Your investment shouldn't be lost; it should follow your curiosity.
Before requesting a refund due to dissatisfaction, we invite you to dialogue with us. Sometimes, a minor adjustment — accessing different instructional materials, connecting with a different mentor, or exploring supplementary resources — can transform frustration into fulfillment.
We genuinely want you to succeed. Refunds are a last resort, not a first option. Let us attempt to illuminate your path before you depart from it.
Life rarely follows neat timelines. If you face circumstances beyond your control — health crises, family emergencies, natural disasters, economic hardship — reach out to us. Policies are frameworks, not walls. We'll work with you to find an equitable solution that honors both your situation and the sustainability of our educational mission.
Email: info@vortshexox.world
Phone: +1 (518) 555-6638
Address: 67 Brookside Ave, Albany, NY 12207
Office hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time
Our Deeper Commitment: This policy is not about protecting ourselves from you — it's about protecting the quality of education we provide. Every refund teaches us. Every departure illuminates areas where we must improve. We view returns not as failures, but as feedback loops in our continuous evolution.